When asked about the adoption of emerging technology at the latest Retail Hive Live: eCommerce meets Fulfilment, our members stated that AI was their biggest priority above Robotics, IoT, Self-driving cars and Drones.

For many this result is not surprising considering the long term investment required by many other new technologies.

This is just one of the insights contained in our eCommerce meets Fulfilment Report covering discussions from all eight of our interactive round tables including AI and Robotics,  Customer Experience, Click & Collect, International Fulfilment and Returns.