When members of The Retail Hive put their heads together around common challenges, sharing solutions and ideas, sparks fly! In March, we brought together a group of our Luxury members to discuss the unique, ever-changing landscape of luxury retail.

Discussion topics covered:

• Delivering Frictionless Experiences for Luxury Customers
• The Customer Experience of Loyalty to Drive Lifetime Value
• Using Content to Drive Engagement
• Affiliate Marketing for Luxury Brands
• Turning Customer Data into Actionable Insights
• Next Generation Personalisation
• Tailored Shopping Experiences for Speciality Audiences
• Experiential Moments to Blend Store and Digital
• Diversification vs. Exclusivity: The Marketplace Conundrum
• Reaching the Global Consumer
• The Blueprint for China
• Customer Economics
• The Role of Luxury on the High Street of Tomorrow
• Understanding Tomorrow’s Luxury Consumer

Across each conversation we gathered stories, key discussion points, takeaways and ideas shared, which we’ve now pulled together into this report! It’s a great read with a lot to give, helping you steer the future of your business—especially if you weren’t able to join us at the meeting!

To gain the full findings, just download the report and enjoy… Be sure to let us know what you think!