The Retail Hive: Fulfilment Leaders, 28th September 2021

Retail delivery has really been put into the spotlight over the past 12 months. Delivery drivers were identified as key workers, keeping households in essential goods as lockdowns meant people could not physically go shopping. How has your final mile infrastructure evolved? What lessons can be learnt from the experience of others?

Unexpected peaks in demand for certain verticals, as well as a wholesale shift from store to online put unexpected pressure on supply chains, inventory, demand forecasting and delivery. Are there quick wins to enable an agile response to new peaks and troughs?

Solution providers are pivoting applications of their technologies to support retailers as they had to very swiftly adapt to the changing behaviours and needs of their customers. Are you clear on areas to invest based on customer needs? Are your partners doing all they can to support you?

Main topics of conversation will be around:

• Warehouse
• The Customer
• Planning & Agility
• Sustainability in the Supply Chain
• Supply Chain Talent
• Brexit Challenges

Your peer group is your secret source – closed doors, open minds, Chatham House Rule applies.