With over 30% year-on-year growth, ASOS continues to be a rare success story within the world of fashion retail. Yet, with sales success comes the pressure to constantly deliver, as Neil Bennett, Head of Supply Chain Implementation at ASOS knows only too well.
At our Retail Hive Live: Focus on Fulfilment meeting Neil explains “we’ve got a continuous programme of change to keep pace with the growth of the business and to make sure that, from a supply chain point of view, we’re able to continue doing all the really good stuff that we do to delight our customers without falling behind.”
When it comes to looking at the future of fulfilment at ASOS Neil is excited by the prospect of using AI more widely to fully optimise the performance of their operations. Watch this space.
Watch Neil’s full interview here: